At this time, due to the nature of our products, all sales are final. We take great pride in ensuring that every item is thoroughly inspected and carefully packaged before shipment to maintain the highest quality standards. If your item arrives damaged or defective, please contact us within 24 hours of receiving it. Email us at concierge@soviat.com with your order number and clear photos of the issue. We will work with you to resolve the matter, whether through an exchange or a refund. While we currently do not accept returns, we are actively working on implementing a return policy in the future to better serve our valued customers. Thank you for understanding and for being a part of the Soviát experience.
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